After Sales Support
Support Communication
Once your simulator is installed, we will set up a dedicated support chat for your convenience. If you encounter any issues, simply send us a message with photos and videos of the problem for a quick resolution. Most issues can be resolved remotely.
Support Contact
You can always reach us via email at support@skytechsport.com, or contact our installation team directly using the business contact information they provide during installation.
Post-Warranty Support
Even after the warranty period, we offer consultation via email, phone, or Zoom to ensure you continue to get the most out of your simulator.
Serial Number
Always include the simulator's serial number when contacting us for support. For emails, place the serial number in the subject line for faster assistance.
Internet Connection
Keep your simulator connected to the internet to enable remote diagnostics and support via preinstalled software.
Spare Parts
Each simulator includes a spare parts kit with essential backup components. Store it in a safe and accessible location.
Ordering Parts
Replacement parts can be ordered directly from us at any time.